Do you offer rush service?
Yes — we offer a wide selection of custom pens with rush production and rush options across many other product categories. Whether your event is next week or next Wednesday, we have options.
And if you're on an extremely tight deadline and can't find what you need, call us — we may be able to source it faster than you think.
How to Find Rush Products
Many of our products include an available rush service. There are two easy ways to identify them:
Use the Production Time Filter
On any category page, use the filter panel on the left to select your desired production time. Only eligible rush products will appear.
Look for the Blue Rush Icon
A blue rush icon on the product page confirms rush service is available. Full production time details are listed in each product's description.
Rush Production vs. Rush Shipping — Know the Difference
Rush service covers production time only — not the time it takes to travel from our facility to your door. Both matter when you're working against a deadline.
Rush Production
How fast your order is manufactured and ready to ship. This is what "1-day rush" and similar options refer to.
Transit Time
How long the carrier takes to deliver to your address. We offer expedited shipping to minimize this — and since our products ship from multiple US locations, transit times vary. Ask us for a precise estimate.
"1-Day Rush" does not mean same-day shipping. Orders placed before 1:00 PM EST ship the following business day. This cutoff is sometimes flexible — contact us and we'll tell you exactly what's possible. Promotional products require preparation, printing, drying, packing, and dispatch before they leave our facility.
Product Not Showing Rush Availability? Call Us.
If the product you want doesn't show a rush option, don't give up. We can often source it from an alternate vendor with faster turnaround, or check with our production team to see if your order can be prioritized. A quick phone call is always worth it when you're on a deadline.
Our On-Time Delivery Guarantee
We back every rush order with a 100% money-back guarantee
We take deadlines seriously. Our on-time delivery rate is 99.999% — and we're confident enough in that record to back it with a full money-back guarantee. If your order isn't delivered by the promised date, you'll receive a complete refund and we'll arrange a pickup.
Please note: Our guarantee covers production and dispatch on our end. We cannot be held responsible for delays caused by UPS, FedEx, or other carriers once your order has left our facility.
Tight deadline? Let's talk.Tell us your event date and we'll find the fastest path to your door.
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