I have a question on my charges.

We want every charge on your order to make complete sense. If something looks off or you just need a clearer breakdown, here's how to get answers fast.

If there's ever a billing error on our end, we'll address it promptly and process any necessary corrections or refunds.

What to Do

1	Review Your Order Details Log in and visit your order history for a full breakdown of charges associated with each order.

2	Understand the Typical Charge Categories Most orders include some combination of: product cost, setup/customization fees, shipping, and applicable sales tax. Any promotional discounts or coupon codes applied will also be reflected in the total.

3	Contact Us with Your Order Number If something still doesn't add up, contact our customer service team with your order number and a description of your question. We'll walk through every line item with you.

✓	Billing Errors Are Corrected Promptly If we confirm an error on our end, we'll correct it right away and process any applicable refund. Transparency in every transaction is something we take seriously.

Remember: Your Card Isn't Charged Until You Approve Your Proof

We collect payment details at checkout, but nothing is charged until you've reviewed and approved your final art proof. You'll always know the exact total before any charge is made.

See a charge you don't recognize?

Reach out with your order number and we'll sort it out right away.